Define Justice
Justice is a word we in the Just Culture Community throw around quite a bit. It’s also a word with some very specific connotations, though, so let’s look into what it means and why we use it so much....
View ArticleThe Role of the Imposer
Let’s talk about imposers and their role in your organization. These are the people we allow or elect or appoint to hold us to task, to keep us on track with our rules and our values. The most obvious...
View ArticleOutcome Engenuity Announces Accelerated Just Culture Certification Course for...
Outcome Engenuity is pleased to announce that its Accelerated Just Culture Certification Course will be held February 4-6, 2014 in Savannah, GA. This course will be taught by David Marx, CEO and father...
View ArticleQualitative versus Quantitative Risk Models
A socio-technical risk model can be both qualitative and quantitative; the qualitative model illustrates system design with the quantitative model becoming a guide to actual practice. As a qualitative...
View ArticleHuman Performance Management Process
Post by: Alex Freemire, Just Culture Advisor. People are a major part of our work systems. People are also prone to making mistakes, but that’s not always the whole story. Managing the human element...
View ArticleThe Pursuit of Happiness and its Influence in the Workplace
The Declaration of Independence claims that I have the right to pursue my happiness. There is some debate as to why Thomas Jefferson chose these words, but the general consensus is that it refers to...
View ArticleAt-Risk Behavior
Just Culture defines three behaviors: human error, at-risk behavior, and reckless behavior. At-risk behavior is the tricky one to work with; it’s the most prevalent and it takes many forms. Risky...
View ArticleTotal Quality Management: Is there a trade off involved?
Post by: John Westphal, Advisor. Perhaps the greatest challenge for any organization is the management of competing values and the acceptance of design trades. When I speak of design trades, I am...
View ArticleWhen a Human Error Catches Negative Media Attention
What if a human error attracts negative media attention and risks harming your organization’s reputation, or compromises your mission or values? To err is human, and humans will make mistakes, we will...
View ArticleSystem Changes and Risky Choices
Most employees will not actively choose to reduce their productivity; most people have enough self-preservation instinct to keep from making such an unwise decision. What can happen, however, and...
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